Q1.How can I get the cargo?
We have more than 8 years in export to different countries. We can handle delivery the cargo to your closest port or delivery to your warehouse directly.
Q2. How can I know how my order is being done?
30% deposit payment---start production---Take photos you confirmed ---check the logistic---book shipment---inform customer ETD&ETA---load container---balance payment---send documents.
Q3. Can I visit your factory?
Sure, we have our factory in Foshan, China. If you want to have a visit to our factory, please contact us to make an appointment. We can arrange driver to pick you around.
Q4.What is your minimum order quantity?
We have the detail MOQ for each item. But we also accept the sample and LCL order. If the quantity of single item can't reach the MOQ, the price should be sample price.
Q5. How long will my goods be warranty?
We have 3 years warranty under the right use .The banquet chair frame we have 5 years warranty When loading we will Prepare some oil painting in the container. If your chair scratches in future, you can repair it.
|Dining hall, conference, wedding, hotel etc
|PP bag + paper carton, 4pcs/ctn
|High density spongy
|Environment-friendly non-toxic paint
Golden, silver, white, black, etc
|3 years under normal use
|Comfortable and durable
|1.How can I get some samples?
1) We are honored to offer you samples. The samples will be double charge, clients need to pay for the courier cost.
Charge of one chair will be deducted from the payment for formal order.
2) Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon FEDEX, UPS, DHL, TNT, etc.
to have the samples collected; or inform us your DHL collection account. Then you can pay the freight direct to your
local carrier company.
|2.How does your factory do regarding quality control?
|Quality is our lifeline! From beginning to end, we have QCs in every part of the production:
1) All raw material we used are environmental-friendly;
2) Skillful workers care every detail.
3) Quality control department specially responsible for quality checking in each process.
|3.How can you prove your chairs are in good quality?
|We design some professional for different, like Violence test, Load-bearing test, Fire protection test, Painting test, etc.
1)If you are allowed to visit our factory, you can finish the test by yourself, we will give you some guidance at the site.
Welcome to visit our factory!2)If you want to order online, we can show you the test video before you making an order.
|4.Can I customized my chairs?
Yes, of course. We are factory, can accept your customization requirement. We can print or emboss the hotels logo on
the goods or their packing box, for patent protection purpose, a letter of attorney (letter of authorization) shall be provided for
@All the pictures above are taken by XYM FURNITURE. Without permission, commercial enterprises will be prosecuted for legal liability according to law.